Integrating web order fulfillment into retail management doesn’t need to be difficult because software can make the process painless. The trick is looking for the features that will make web order fulfillment work:
- The ability to set rules — the rules that are needed for your specific requirements. Location priority, availability, and more, should be part of the package, and customizable.
- The capacity to manage inventory — with detailed reporting, real-time location, status updates, and full physical inventory functionality across all channels.
- The versatility to define product and vendors your way — by sorting, filtering, and analyzing your inventory and suppliers in the manner that offers the best ROI.
- The potential to connect with customers the way they prefer — today’s customer relationship management needs to meet today’s customer expectations and keep up with personalized cross-channel CRM.
- The accuracy to deploy multi-tiered promotions — price & promotional management should offer “if this, then that” logic to provide pricing that integrates with promotions and makes it easy to set prices and track price changes through the whole cycle.
- The flexibility to make exceptions — incomplete information, fraud alerts, or other special instructions can be automatically flagged for review before the next step in the fulfillment process is attainable, keeping the retailer in control of the process.
Software Designed To Do The Job
The reality of multi-channel retailing means that web order fulfillment is part of retail management today. Each one of these features is in this list because experienced retailers have requested web order fulfillment software that can do what is necessary in the retail business of today, with the potential to meet the additional challenges of tomorrow.
ChainDrive Web Order Fulfillment has been designed with the input of retailers and is customizable if a retailer needs a software tool that is specific to their business and comes with the level of support professionals expect. This software is able to make the promise of profitable web fulfillment work for you.